HaFa Lighting Co., LTD is real Factory in China, Zhong Shan specialist in all lighting field, Crystal & Modern Chandeliers, ceiling Lights. wall Lamp. floor Lamp. table Lamp. which you can see on our website crystallightingchina.com and we sell Our Products on wholesale to worldwide, and retail sell in our Online stores.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:-The item you ordered did not arrive within the time promised by the seller.
-The item you received was not as described.
-The item you received that was assured to be genuine was fake.
you Can go to the Product you need, And Press to wholesale Inquiry Button, it will Open contact form, fill it out and we will reply you as soon as we can WITH THE DETAILS
- For retail buying go to Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us
We use several approved carriers and we always choose the most economical and safest shipping method according to the customer’s destination.
During the ordering process you will be informed about the shipping method before you place the order. If you want to ask for alternative shipping method More Fast you Can contact us and Ask about the best Price and fastest shipping, we will send you information about price of your order including shipping cost by e-mail within one working day.
-If the Order Total amount Less Than 2000US$, should be 100% Down Payment Before producing.
-If the order Total amount Over Than 2000us$, we can accept 30% deposit, and 70% Balance pay before shipment.T/T (Bank Transfer)
Western Union (Wu)
FOR THE RETAIL SALE Shipping time varies by location. These are our estimates:Location *Estimated Shipping Time
United States 38-58 Business days
Canada, Europe 38-58 Business days
Australia, New Zealand 38-58 Business days
Central & South America 38-58 Business days
Asia 38-58 Business days
Africa 48-78 Business days
Max delivery time – 75 business days.*This doesn’t include our 5-8 day processing time.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
No, you don’t need to. You can make purchases and check out as a guest every time.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, 17Track.com
All our Products are shipped dismantled. Individual labelled parts of the Item are packed in the bubble wrap and wrapping paper and then they are put into the thickest 5-layer cardboard box with a protective lining. Every package contains assembly instructions and a guarantee document.
If you order More Than One Item, or same Item more than One, We Will ship out Each Item separately, in different Tracking Number, and probably won’t get to your address at the same time.
Kindly drop an email to our Customer Care Team if you have not received your parcel after 75 working days and we will assist you accordingly.have yet to receive my parcel within the stipulated time frame. Whom can I contact?
You may check the status of your parcel via “Track your order” at to find out why it might have been delayed. Alternatively, Contact Us, Customer Care Team and we will assist you further.
Our Products can be assembled by any person with average technical knowledge. The assembly is described in detail in the attached assembly instructions. The electrical installation of the Products needs to be done by a qualified and trained person with electrical qualification. We can Send you Video Details for Assembling.
Yes, the chain can be shortened or extended (the extension is for free charge). Next to the detailed photograph of every Item there is the height of the chandelier without the chain, the standard chain length and the total length of the chandelier including the chain. If you need a longer or shorter chain, please note it in the Your comment field in the order or contact us Customer Care Team. then you will be able to finish the ordering process.
guarantees that the Products’ quality specified by corresponding norms will stay the same 24 months from the date of sale. And 3 Years Warranty For any replacement for free (Buyer Pay Just shipping fee)