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Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when:-The item you ordered did not arrive within the time promised by the seller. -The item you received was not as described. -The item you received that was assured to be genuine was fake.

you Can go to the Product you need, And Press to wholesale Inquiry Button, it will Open contact form, fill it out and we will reply you as soon as we can WITH THE DETAILS - For retail buying go to Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us

We use several approved carriers and we always choose the most economical and safest shipping method according to the customer’s destination. During the ordering process you will be informed about the  shipping method before you place the order. If you want to ask for alternative shipping method More Fast you Can contact us and Ask about the best Price and fastest shipping, we will send you information about price of your order including shipping cost by e-mail within one working day.

The Duty Fee and The Customs fee Is the Buyer responsibility.

Price excluding VAT

You will receive your tracking information within 5-8 working days After your order shipped out.

You can change or cancel your order within 12 hours After your Order Payment confirmed. Please contact us.

Unfortunately, we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address.

-If the Order Total amount Less Than 2000US$, should be 100% Down Payment Before producing. -If the order Total amount Over Than 2000us$, we can accept 30% deposit, and 70% Balance pay before shipment.T/T (Bank Transfer) Western Union (Wu) PayPal L/C

FOR THE RETAIL SALE Shipping time varies by location. These are our estimates:Location *Estimated Shipping Time United States 38-58 Business days Canada, Europe 38-58 Business days Australia, New Zealand 38-58 Business days Central & South America 38-58 Business days Asia 38-58 Business days Africa 48-78 Business days Max delivery time – 75 business days.*This doesn’t include our 5-8 day processing time.

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

No, you don’t need to. You can make purchases and check out as a guest every time. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, 17Track.com

All our Products are shipped dismantled. Individual labelled parts of the Item are packed in the bubble wrap and wrapping paper and then they are put into the thickest 5-layer cardboard box with a protective lining. Every package contains assembly instructions and a guarantee document. If you order More Than One Item, or same Item more than One, We Will ship out Each Item separately, in different Tracking Number, and probably won’t get to your address at the same time.

We apologize for sending you an incomplete order. Please contact our Customer Care Team. and we will get back to you as soon as we can.

We apologize if you had received a defective item from us. Please contact our Customer Care Team or Contact Form Down with a snapshot of the product and we will get back to you as soon as we can.

We apologize for sending you the wrong item. Please contact our Customer Care Team and we will get back to you as soon as we can.

We do not provide exchanges for size or color. We do however, accept returns for products purchased from us. You can refer to our Refunds & Returns policy here and its procedures.

Kindly drop an email to our Customer Care Team if you have not received your parcel after 75 working days and we will assist you accordingly.have yet to receive my parcel within the stipulated time frame. Whom can I contact? You may check the status of your parcel via “Track your order” at to find out why it might have been delayed. Alternatively, Contact Us, Customer Care Team and we will assist you further.

Our Products can be assembled by any person with average technical knowledge. The assembly is described in detail in the attached assembly instructions. The electrical installation of the Products needs to be done by a qualified and trained person with electrical qualification. We can Send you Video Details for Assembling.

Yes, the chain can be shortened or extended (the extension is for free charge). Next to the detailed photograph of every Item there is the height of the chandelier without the chain, the standard chain length and the total length of the chandelier including the chain. If you need a longer or shorter chain, please note it in the Your comment field in the order or contact us Customer Care Team. then you will be able to finish the ordering process.

Yes Sure, the wholesalers and who want to buy Quantity Products will Have wholesale Price. Get a quote

guarantees that the Products’ quality specified by corresponding norms will stay the same 24 months from the date of sale. And 3 Years Warranty For any replacement for free (Buyer Pay Just shipping fee)

Yes, If the Buyer From U.S.A we will send the Products As U.S Standards E12 / 110V. Please Feel Free to Contact Us If You Have Any More Questions